snom D710, D712, D715, D717, D725, D735, D745, D765, D785 manual

1. Introduction

Welcome!

This manual helps you to optimize the usage of the IP telephone in combination with the PBX. Please use this manual at initial operation. Some features differ from the features described in the manufacturer's documentation.

The following pages describe the snom D710, D712, D715, D717, D725, D735, D745, D765 and D785 system telephones.


D710	D712	D715

D717	D725	D735

D745	D765	D785

We wish you success and joy in working with your new telephone and this manual!

Subject to alternations
Version 2 / 08.2019 (EN)

Type	Icon/Character	Description
NOTE CAUTION WARNING		NOTE: Information that is useful but not critical to the reader. CAUTION: Tells the reader to proceed with caution. WARNING: Stronger than CAUTION; means "don't do this" or that this step could be irreversible, e.g., result in permanent data loss.
TIP		Useful tips that provide additional information.
Procedure	1. 2. 3.	Procedures are numbered steps to perform an action, where the order of the steps is relevant.
Result of procedure/action	⇒	Indicates the result of an action//procedure.
Lists	• •	Used for listings and items where the order of steps is irrelevant.

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Using this snom IP telephone with your telephone system merely requires a sound broadband connection.

Please note: Telephones with the firmware 8.9.3.x should not be downgraded to a firmware lower than 8.7.5.44, otherwise problems may occur if you try to upgrade again. See the manufacturer's notice here.

All telephones you receive are preconfigured and connected to the telephone system.

Find further information on how to install an extension in the administration portal manual.

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You have the option of voice encrypting (SRTP) your telephone calls. You can activate this function for your customer account via the administration portal at any time.

Activation of this function is subject to fees.

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You can activate the function Voice Traffic encryption (SRTP) on the administration portal under ADMINISTRATION / Profile.

- Activate the function on the administration portal.

- Restart all telephones. Restarting may take a few minutes. During a conversation a lock icon on the telephone display indicates encryption is activated.

⇒ The active call is now encrypted.

The basic function of “Hot desking” allows cancelling the registration of existing users and registering new users to your end device. This is useful when employees frequently change their work station without taking along their end devices. After completing the registration process your configuration is automatically transferred to the new telephone.

Cancelling the registration of the current extension

Proceed as follows when in menu:

Menu -> Telephone settings -> Cancelling an extension -> Confirm

⇒ The extension is now cancelled and the telephone is restarted. This may take some time.

Registering the new extension

Proceed as follows when in menu:

Menu -> Enter the extension number -> Confirm -> Enter voice mail PIN -> Confirm

⇒ The new extension is now registered. This may take some time.

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snom D710/D712/D715


1	Telephone status
2	LED call indicator
3	Display
4	Soft keys
5	Confirm key
6	Navigation key
7	End key
8	VoiceMai key with LED
9	Freely programmable function keys with LEDs
10	Freely programmable function keys with LEDs
11	Speaker key with LED
12	Volume key
13	Mute key with LED / DND key when in idle mode
14	Alphanumeric keypad
15	Receiver microphone
16	Receiver speaker

snom D717

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snom D725


1	Telephone status
2	LED call indicator
3	Display
4	Soft keys
5	Confirm key
6	Navigation key
7	End key
8	VoiceMai key with LED
9	Freely programmable function keys with LEDs
10	DnD key (do not disturb)
11	Phone book key
12	Menu key
13	Transfer key
14	Hold key
15	Microphone for speaker function
16	Headset key with LED
17	Speaker key with LED
18	Volume key
19	Mute key with LED
20	Alphanumeric keypad
21	Receiver microphone
22	Receiver speaker

snom D735

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snom D745

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snom D765


1	Display
2	LED call indicator
3	Not programmable line keys
4	Soft keys
5	Confirm key
6	Navigation key
7	End key
8	VoiceMai key with LED
9	Freely programmable function keys with LEDs
10	DnD key (do not disturb)
11	Phone book key
12	Menu key
13	Transfer key
14	Hold key
15	Microphone for speaker function
16	Headset key with LED
17	Speaker key with LED
18	Volume key
19	Mute key with LED
20	Alphanumeric keypad
21	Receiver microphone
22	Receiver speaker

snom D785

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Keys in detail:


	Use the toggle key to browse through the display. On the home screen: Down: Settings Up: Call lists
	Confirms an action, selection or entry
	Cancels an action, selection or entry
	Mutes the microphone during a call
	Adjusts the receiver volume or the ring tone volume
	Hands-free mode (answering possible)
	Headset mode
	Access voicemail
	Do not Disturb mode on / off. Extension works as in “Delayed call forwarding”.
	Phone book (Set up via the administration portal)
	Menu
	Transfer call
	Hold call
	Hold key on snom D735 and D785

LED indicators

Call LED*

Rapidly flashes red with an incoming call.
Continuous, bright red while dialling, during a call and when a call is placed on hold.
Continuous somewhat less intensive red indicates a missed call.

Function keys LED

The standard setting is “Line”. I.e., if the first four freely programmable function keys are not programmed, the function keys with LEDs can be used as line keys.

Rapidly flashing green when the respective line has an incoming call.
Continuous green when the line is in use.
Slowly flashing green when the line has a call on hold

Voicemail LED

A continuous red light indicates a new message has been saved in voicemail.

*The LED indicator of snom 710 flashes solely in green color.

Note:

When dialling an internal telephone number, only the extension needs to be entered.
When dialling external telephone numbers, you must first dial ‘0’, then enter the external number.

Selecting the audio component

1.) Receiver

Pick up receiver, enter number and press.
Enter number and pick up receiver.

2.) Headset

Enter number and press.

3.) Speaker / microphone

Press the speaker key to activate the speaker or the microphone respectively.Enter the number and press .

Dialling a number from the call lists

Go to “Lists” and select the respective list. Pressto open the desired list.
Select the number you would like to phone and confirm with .

Calling from the phone book

Press the phone book key.
Enter the initial letter of the name or additional letters as necessary. You can also use the arrow keys.
Press to select the respective number.

There are various options for answering an incoming call:

With the receiver

Pick up the receiver.

With the headset

Press null .

With the speaker / microphone

Press the speaker key to activate the speaker / microphone and answer the call.

Press the hold key / (on snom D735 and D785) to place the active call on hold.

Calls on hold are indicated in three ways:

by the display text
the slowly flashing green/red line LED (i.e., when the first four freely programmable function keys are not programmed; on snom D735 and D785 the LED flashes red only
and with the continuous red call LED.

Calls on hold can now be transferred or other calls can be made or put on hold.

Press the hold key / (on snom D735 and D785) or the respective line key, to return to the call on hold. If the party on hold hangs up while on hold, the connection is terminated.

Please click on the soft key "Hold" under the display to use "Hold" with snom D710/D712.

If a call comes in while you are on a call, the display shows an icon with a ringing receiver and a double call waiting tone (double beep) can be heard.

Options

You can answer the incoming call, which automatically places the active call on hold.
Ignore the incoming call with . The caller hears a busy tone.
You can also transfer the incoming call without announcing it.

In case of an incoming call during an active call, you can reject the call by holding the X key for several seconds. To end the active call first, briefly press the X key. You can then accept the waiting call.
On the snom D710/D712, please press the "Trans" soft key to forward the active call. Then you can accept the incoming call.
For Snom D735/D785: In case of an incoming call during an active call, click on the icon with the ringing handset and then briefly on X.

There are two options for transferring a call:

Attended call transfer

Press the hold key null , on snom D735 and D785 the hold key is different and looks like this null .

Dial the number of the other extension
Confirm with .

When the call is answered, announce the call being transferred.

Press the transfer key .

Unattended call transfer

Press the transfer key .
Dial the number to which you are transferring the call.
Confirm with .

To perform an announced call transfer with the snom D710/D712, push the soft key Hold during an active conversation.
Dial the desired number and press the soft key Trans to transfer the call.
To perform an unannounced call transfer with the snom D710/D712, push the soft key Trans to transfer the call directly.
The remaining procedure is equal to snom D725 und D765.

In order to start a three way conference, proceed as follows:

Place the two other parties on hold.
Next, press the “Conf. on” button to initiate a 3-way call. On snom D735 and D785 confirm with the soft key "Conference On" .
To hold a 3-way call, press the "Hold" button , on snom D735 and D785 press the key .
To end a 3-way call, press the softkey button „Conf. on“, on snom D735 and D785 press the key .

Both parties are then placed on “hold” and you can decide whether you wish to continue speaking with a single party or hang up.

Proceed as follows to retrieve the messages on your mailbox:

Press the voicemail key / . It lights up, when you have received a new message.
Enter your voicemail PIN.
Then press 1 to listen to messages. After listening to the message press:
- 7 to delete
- 5 to replay the message
- 6 to go to the next message
To end, hang up or press the Cancel key .

1. Introduction

Jump to:

Welcome!

Cancelling the registration of the current extension

Registering the new extension

snom D710/D712/D715

snom D717

snom D725

snom D735

snom D745

snom D765

snom D785

Keys in detail:

LED indicators

Call LED*

Function keys LED

Voicemail LED

Selecting the audio component

1.) Receiver

2.) Headset

3.) Speaker / microphone

Dialling a number from the call lists

Calling from the phone book

With the receiver

With the headset

With the speaker / microphone

Options

Attended call transfer

Unattended call transfer