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Welcome!
This manual helps you to optimize the usage of the DECT telephone in combination with the PBX. Please use this manual at initial operation. Some features differ from the features described in the manufacturer's documentation.
We wish you success and joy in working with your new DECT telephone and this manual!
Subject to alterations
Version 1 / 02.2016 (EN)
| Type | Icon/Character | Description |
| NOTE
CAUTION
WARNING |  | NOTE: Information that is useful but not critical to the reader.
CAUTION: Tells the reader to proceed with caution.
WARNING: Stronger than CAUTION; means "don't do this" or that this step could be irreversible, e.g., result in permanent data loss. |
| TIP |
| Useful tips that provide additional information. |
| Procedure | 1. 2. 3. | Procedures are numbered steps to perform an action, where the order of the steps is relevant. |
| Result of procedure/action | ⇒ | Indicates the result of an action//procedure. |
| Lists | • • | Used for listings and items where the order of steps is irrelevant. |
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Using this Spectralink IP telephone with your telephone system merely requires a sound broadband connection.
The base is solely operated with Power over Ethernet (PoE). That means if your Ethernet connection does not support PoE, you also need a PoE power supply for your base.
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All telephones sent to you are preconfigured and connected to the telephone system. If you prefer to configure the devices yourself, please refer to the administration portal manual.
Register the mobile handset to the base
This is done via the menu on your KIRK handset.
Press “MENU” on your handset keypad.
Then select menu item “REGISTER”. Confirm with
(MUTE).Next, please select “NEW LOGIN”. Confirm with
(MUTE). Bases are now scanned for.Please select the respective base. Confirm with
(MUTE).Lastly, simply enter the required access code. It is: “9876”. (Depending on the Firware-version, the boxes ACD-data and user are required. In this case, please fill out both boxes with “9876”.) Confirm with
(MUTE).
(MUTE).Your KIRK handset is now registered to the base.
To cancel the registration of your handset to the base, you have to
enter your password. The password for cancelling a registration is**:** “0000”.
To completely cancel the registration of the handset to the base, you
also need to delete the device on the administration portal.
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Rechargeable battery
The battery is typically already inserted in the handset. To remove the battery:
Unscrew the screw on the back of the handset.
Remove the screw as well as the small cover by the screw.
Also use the screwdriver to remove the battery cover. Insert the screwdriver into the small hole under the screw cover and use the screwdriver to push the battery cover upward (see image).
You can now remove the battery cover and the battery.
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The nameplate and CE logo for the end device are located inside the battery compartment.
Turning the handset on and off
To turn the handset on, press
the key for 1 to 2 seconds.To turn the handset off, press the
key (MUTE) for 3 seconds.
Volume control
Use the two keys on the right side of the handset to adjust the handset volume.
Lock keypad
To lock the keypad, press “MENU”, then 
.
To unlock the keypad, press “MENU”, then .
You use the keys 0 to 9 on your handset as speed dials.
To access the main menu, press "MENU".
Scroll to “SPEED DIAL", then press
(MUTE).Now, select the speed dial key you would like to use (0 to 9) and confirm with
(MUTE).Now, enter the telephone number you would like to assign to this speed dial and confirm with
(MUTE).
The speed dial is now programmed.
To use the speed dial, you only need to change one more setting:
Open the main menu by pressing "MENU".
Scroll to “PROFILE SELECTION", then press
(MUTE).Scroll to “ADVANCED CONFIG.”,then press
(MUTE).Scroll to “ADVANCED KEY LONG” and press
(MUTE).Now, select “SPEED DIAL" and press
(MUTE).
You can now use the speed dial key to call the stored telephone number.
Dialling with line open
Press
to place the call.Dial the number.
Press
to end the call.
Dialling before picking up
Dial the number.
Press
to place the call.To end the call press
Speed dialling
Press and hold one of the keys (0-9) for three seconds until the call is placed.
(First, you have to assign a telephone number to the key).
Answering a call
When the handset rings press 
to answer the call.
Muting ring tone
Press “MENU”, then # to mute the ring tone.
Hold
After answering a call, press R. The call is now placed on hold. To continue the call, press R again.
Toggle calls
Press R to answer another call while in a call. The first call is automatically placed on hold. To return to the first call press R again. The second call is now automatically placed on hold.
Unattended call transfer
Unattended call transfer
During a call, press the R key and dial the number to transfer to. Wait for the call to be connected and hang up with when you hear the dial tone. The call is now automatically transferred without being attended.
Attended call transfer
During a call, press the R key and dial the number to transfer to. Once you are connected and have announced the call being transferred, press the key to transfer the call.
Mute microphone on/off
To mute the microphone during a call, press 
(MUTE).
To cancel mute, press (MUTE).
Adjusting ring tone volume
Open the main menu by pressing "MENU".
Scroll to “PROFILE SELECTION", then press
(MUTE).Scroll to “ADVANCEDCONFIG.RING TONE VOL." and press
(MUTE).Select the desired volume.
Press
(MUTE) to save the setting.
Change ring tone
Open the main menu by pressing "MENU".
Scroll to “PROFILE SELECTION", then press
(MUTE).Scroll to “ADVANCED CONFIG.RING TONE TYPE" and press
(MUTE).Select the desired ring tone.
Press
(MUTE) to save the setting.
Use the handset keypad to enter the telephone number you would like to add.
Press the "BOOK" key on the handset keypad. You are now asked if you would like to save the number.
To save the number confirm with
(MUTE).Enter the name of the contact using the keys 2-9.
Press
(MUTE) to save the name and telephone number.
Initial set-up
When accessing the voicemail system’s voice menu for the first time, you should also set up your personal voicemail.
Dial *791 (* code) to access your voicemail. This takes you to the voicemail system’s voice menu.
Then select “0 Mailbox Options” to set up your voice mailbox
Now press “1” to record a message in the event you are unavailable.
Now record your message and press “#” to end the recording.
Press “1” to accept the recording, “2” to replay the recording and “3” to rerecord.
Accessing your voicemail (voice menu)
Dial *791 to access your voicemail.
You can save the telephone number *791 in the phone book on your handset and then assign a speed dial to it.
Upon calling the mailbox, you have the following options
The following applies to the recording of all announcements:
Returning a call from voicemail: To return a call straight away after listening to a message, select “3” for Advanced options, then “2” for Return call. The telephone number is announced and the call connected.
| "0" – Mailbox options | |
| "1" To record an “unavailable” announcement | "4" To record a personal announcement |
| "2" To record a “busy” announcement | "5" To change the mailbox password |
| "3" To record the name |
| "1" Accept | "*" Help |
| "2" Replay | "#" End |
| "3" Rerecord | |
| "1" – Play messages | |
| "3" Previous message | "8" Save message in a folder |
| "4" Repeat the current message | "*" Help or (during message playback) rewind |
| "5" Next message | "#" End or (during message playback) continue |
| "6" Delete the current message | |
| "7" Forward message to another mailbox | |
| "2" – Switch directory | |
| "3” Advanced options | "2" Return call |
| "1" Answer | "3" Additional information |
Call forwarding
You can configure various call forwarding scenarios. For this purpose you can use the call forwarding profiles.
Under the telephone menu you can only edit the default profle (catch all / always) to be found under the call forwarding profiles. You can edit the remaining call forwarding profiles via Ncontrol or via the administration portal. For more information, refer to the administration portal manual and the Ncontrol manual.
The following call forwarding options are available. You can activate or deactivate call forwardings via the telephone menu's call settings.
Permanent call forwarding (always)
All incoming calls will be forwarded directly to the predefined telephone number.
Forward if busy (busy)
New calls will be forwarded immediately, when coming in during an active call. This call forwarding option functions only, if the Call Waiting function is deactivated.
Delayed call forwarding (no answer)
Call forwarding condition: You do not answer the incoming call within a defined time period (timeout). The timeout can be set to 5, 10, 15 or 20 seconds. Where should the incoming call be forwarded after the specified time has elapsed? The caller receives a call waiting signal and is then forwarded to the defined destination.
If unavailable (not registered)
The option functions only if the end device is not registered to the telephone system:
When the Internet connection fails or there is no LAN connection.
and
If “call forwarding …if unavailable” is programmed for a direct extension (e.g. extension 123 - John Doe) and a caller calls the direct dial number for the extension directly, call forwarding applies. If the extension is a member of a queue or a group and the queue or group receives a call, call forwarding for the individual extension no longer applies! In general, the destination should always be an available destination number. I.e., make sure that no voicemail or announcement comes on.
Always depose
Always depose an available telephone number as target. Ensure that no voice mail or other announcement picks up automatically.
When disconnecting
When disconnecting the connection between the end device and the telephone system, it can take up to 60 seconds for the call forwarding to work. Once the end device is reconnected to the telephone system, it can take up to 60 seconds for it to register.
Call forwarding codes
Call forwardings can alternatively be activated through * codes:
| *10 | Activation of the call forwarding profile |
| *11 + destination | Permanent call forwarding to telephone number |
| **11 | Cancel permanent call forwarding |
| *12 + destination | If no answer after a specific time, delayed call forward to telephone number |
| **12 | Cancel delayed call forwarding |
| *13 + destination | If busy, forward to telephone number |
| **13 | Cancel call forwarding if busy |
| *14 + destination | Call forwarding if unavailable |
| **14 | Cancel call forwarding if unavailable |
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When registering multiple bases, be sure to always do so separately. This makes it easier to register the handsets to the base. That is, if you would like to register 24 handsets for example, you must have 2 bases. First, take base 1 and 12 of the 24 handsets. First, register base 1, then the 12 handsets, one after the other, to the telephone system and the base as described above. Once you have registered all 12 handsets, please turn off the first base and repeat these steps for the second base. That is, now register base 2 and the remaining 12 handsets to the telephone system and the base.
This prevents transmission interference or problems with assigning the handsets.
Before assigning the handsets to the bases, you first have to register
the bases and the individual handsets to the telephone system (see A.
Initial Operation / 2. Adding an extension). You can then assign the
handsets to the bases as described above.
The Spectralink Repeater extends the coverage of your Spectralink solution. While the Repeater does not increase the number of data traffic channels, it does provide for a greater physical spread of the channels and therefore, extends the range covered by the bases.
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Where can you get help?
You can use various sources for help concerning your issues. Please use them in the order suggested here:
| NFON AG | Zielstattstraße 36 81379 München Tel.: + 49 89 45 3000 www.nfon.com |
| nfon.com | At nfon.com under Service you can find an overview of all documentation, downloads, blogs and portals as well as help pages and further information. For any feedback to documentation, please contact redaktion@nfon.com |
| portal.nfon.com | The home page of the service site contains various links to manuals, brief instructions, software downloads and templates. Please read these manuals thoroughly. They help you get the most out of your telephone system. |
| support.nfon.com | The NFON AG support website contains detailed FAQs with valuable information pertaining to your telephone system. You can always check the status of your support inquiries and respond to further inquiries. |
| Support hotline for existing customers | If neither the manuals nor the FAQs or other contents of the support website provide a solution, you can open a support ticket by phone. If neither the manuals nor the FAQs or other contents of the support website provide a solution, you can open a support ticket by phone.
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| Support hotline for test customers | Test customers are routed to a service hotline tailored to their specific needs. Our staff for this hotline is available Monday to Friday from 9 am to 5 pm at +44 20 3740 6740 for UK and +49 89 45 300 553 for Germany. Unfortunately, we are unable to provide support for test customers outside of these business hours. |
 | Support for German customers: portal.nfon.com ~ support.nfon.com ~+49 800 63 66 555 |
 | Support for customers in the UK: portal.nfon.com ~ support.nfon.com ~ Hotline +44 20 3740 6740 |
 | Support for customers in Austria: portal.nfon.com ~ support.nfon.com ~ Hotline +43 2742 7 55 66-555 |
 | Support for customers in France: portal.nfon.com ~ support.nfon.com ~ Hotline +33 01 88 45 38 00 |
 | Support for customers in Italy: portal.nfon.com ~ support.nfon.com ~ Hotline +39 02 99749 920 |
 | Support for customers in the Netherlands: portal.nfon.com ~ support.nfon.com ~ Hotline +31 88 938 2444 |