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  1. Manuals, Downloads, and Documentations
  2. Documentation
  3. Manuals
  4. DECT Phones
  5. Panasonic
  6. Panasonic KX-TGP600 manual

    A. General Information
    • 1. Introduction
    • 2. Used symbols
    B. Initial Operation
    • 1. Requirements and Notes
    • 2. Installation
    C. Operation
    • 1. Basic functions
      • 1.1. Telephone overview
      • 1.2. Placing calls
      • 1.3. Handling calls
      • 1.4. Conference calls
      • 1.5. Call transfer
    • 2. Voicemail
    D. Where can you find help regarding your telephone system?

    Download

    Jump to:

    No content available.

    Welcome!

    This manual helps you to optimize the usage of the DECT telephone in combination with the PBX. Please use this manual at initial operation. Some features differ from the features described in the manufacturer's documentation.

    We wish you success and joy in working with your new DECT telephone and this manual!

    Subject to alterations

    Version 1 / 05.2016 (EN)

    TypeIcon/CharacterDescription

    NOTE

     

    CAUTION

     

    WARNING

    NOTE: Information that is useful but not critical to the reader.

     

    CAUTION: Tells the reader to proceed with caution.

     

    WARNING: Stronger than CAUTION; means "don't do this"

    or that this step could be irreversible, e.g., result in permanent

    data loss.

    TIP

    Useful tips that provide additional information.

    Procedure

    1.

    2.

    3.

    Procedures are numbered steps to perform an action, where the order of the steps is relevant.

    Result of

    procedure/action

    ⇒Indicates the result of an action//procedure.
    Lists

    •

    •

    Used for listings and items where the order of steps is irrelevant.

    No content available.

    You can register up to 8 mobile handsets (Panasonic KX-TPA60, KX-TPA65, KX-UT121, KX-UT131) on a base station (Panasonic KX-TGP600).

    The radio coverage of the Panasonic KX-TGP600 can be extended by registering up to 6 Panasonic DECT KX-A406 repeaters. Please find the registering procedure in the manufacturer's manual.
    Please note that the KX-A406 repeater support is limited due to restricted remote maintenance options.

    All telephones you receive are preconfigured and connected to the telephone system.

    You can use the Panasonic KX-TGP600 in conjunction with several registered handsets and with NCTI Premium only to a limited extent as the base can only manage 1 CTI account.

    Overview

    Before you begin using your new Panasonic DECT system, we would like to provide you with a brief overview of the steps required for installation.

    1. Add DECT base station (KX-TGP600) on the administration portal.

    2. Add DECT mobile handsets (KX-TPA60, KX-TPA65, KX-UT121, KX-UT131) on the administration portal.

    3. Add a phone extension for the DECT mobile handsets on the administration portal and assign the respective mobile handset.

    4. Register mobile handsets to the base station.

    The following pages provide a detailed description of the individual steps.

    Installation of the DECT base station KX-TGP600

    A maximum number of 8 mobile handsets can be registered on a basis station.

    Installation of the KX-TGP600 DECT base station with your telephone system:

    ‌Nr.‌Description‌Picture
    1.Select "Add new Device" on the administration portal in the tab Elements/Devices.null
    2.Select KX-TGP600 in the Panasonic devices list.null
    3.A new window appears, select here your firmware version.null
    4.

    Enter the MAC address. You will find the MAC address either on the delivery-box or on the bottom side of the device (see example).

     
    5.

    Click on save to save your entries.

     
    6.

    Connect your DECT base station to your LAN network.

    The base station will now be synchronised. This can take a while and depends of the firmware upload time.

     

    Maintain the distances listed below between equipment in order to prevent noise, interference or thedisconnection of a conversation. (The distance may vary depending on the environment.)

    • More then 2 meter SIP-CS and office equipment such as a computer, telex, fax machine, etc.

    • More then 5 meter SIP-CS and other radio device

    Adding DECT mobile handsets KX-TPA60, KX-TPA65, KX-UT121, KX-UT131

    To register mobile handsets to your phone system follow the steps below:

    ‌Nr.DescriptionPicture
    1.Select "Add new Device" on the administration portal in the tab Elements/Devices.null
    2.Select the respective mobile handset in the Panasonic devices list.null
    3.A new window appears, select here your base station.null
    4.

    Enter now your IPEI number. You will find the IPEI on the original box of the device or in the settings of your mobile handset by selecting:
     

    1. Click on navigation null.
    2. Select mobile handset settings null.
    3. Select system options.
    4. Select H/S information.
    5. Enter the IPEI.
     
    5.

    Save your entries.

     

    In case you configure several base stations and mobile handsets at the same time, please ensure correct allocation of MAC addresses and IPEIs.

    Adding an extension

    To add an extension, follow the next steps:

    ‌Nr.DescriptionPicture
    1.

    Select "Add new target" on the administration

    portal in the tab Targets.

    Find more information in the

    administration portal manual.

     
    2.

    A new window appears. Insert the name,

    the extension and/or the trunk.

    Select then your mobile handset from

    the device list: device is

    [MAC address of the base station] -

    [IPEI of the mobile handset]

    3.

    For all other settings, see the

    administration portal manual. 

     
    4.

    Save your entries.

     

    Registering mobile handset to the DECT base station

    The KX-TPA60 mobile handset is already registered at the telephone system when you receive it. In case you use the KX-TPA60, you will not need to carry out the following steps.

    Press and hold the key null on the base station for approx. 4 seconds until the LED starts to blink slowly. THen press the "OK" key on the mobile handset.

    null

    The mobile handset now scans for the DECT base station.

    Following you need to register the mobile handset to the base station. You can do it directly over the menu of your Panasonic mobile handset.

    1. You will see this on the display: "Register Unit". Press OK.

    2. Now press (and hold) the OK button for approx. 5 seconds.

    3. The mobile handset registers automatically.

    4. After registration you will see following information on the display: Time and Targets, "extension:name"

    Status Indicator of the DECT base station

    The indicator flashing patterns are as follows:

    • slow flashing: 1 time per second

    • quick flashing: 4 times per second

    ‌Status‌

    ‌Meaning

    Colour

    Light Pattern

     

    Green

    On

    - The base station is connected to the internet. The startup process is complete and you may now make and receive internet calls.

    Slow flashing

    - The base station is being used for a call.

    - The base station is downloading data. Do not disconnect the Ethernet cable or AC adaptor from the base unit until the STATUS indicator stops flashing and lights in steady green.

    Quick flashing

    - The handset/desk phone is busy.

    Red

    On

    - When the base station is turned on, the STATUS indicator lights in red for about 40 seconds.

    Slow flashing

    - The base station is registering a handset/desk phone.

    Quick flashing

    - The base unit is paging handsets/desk phones (by using the handset locator button).

    Amber

    On

    - The base station's IP address may conflict with the IP addresses of the other devices on your local network. Contact your administrator for further information.

    Slow flashing

    - The base station is obtaining an IP address or is obtaining configurations. Please wait.

    - The base station is registering with your phone system. Please wait.

    - If the STATUS indicator continues flashing, check the following:

    • Network settings may not be correct. Contact your administrator.

    • Many installation issues can be resolved by resetting all the equipment. First, shut down your modem, router, hub, base station, computer.

    • If you cannot access Internet Web pages using your computer, check to see if your phone system is having connection issues in your area.

    • For more troubleshooting help, contact your administrator.

     

    Quick flashing

    - Unplug the base station's AC adaptor to reset the unit, then reconnect the AC adaptor. If the STATUS indicator is still flashing rapidly, there may be a problem with the base station hardware. Contact your phone system dealer/service provider.

    Slow switching

    (Red⇒Green⇒Amber⇒Off)

    - The base station is in maintenance mode. Turn the base station off and then back on again.

    Quick switching

    (Red⇒Green⇒Amber⇒Off)

    - The base station is restarting. Wait a moment.

    Off

    -

    - The base unit power is off.

    - The Ethernet cable is not connected properly. Please connect it.

    - Your network devices (hub, router, etc.) are turned off. Check the LEDs for the link status of the devices.

     

    No content available.

    No content available.

    Panasonic DECT basis station (KX-TGP600)

    Pos.Description
    1.Status indicator
    Displays the status of the device and network
    ‌2.‌Handset locator button
    Allows you to call all mobile handsets

    Panasonic DECT handset (KX-TPA60)

    Pos.Description
    1.Ringer/Charge/Message indicator
    2.Headset jack
    3.(TALK/ Speakerphone) key
    4.Navigator key
    5.  //(HOLD/MSG) key
    6.(silent mode) key
    7.(LINE) key
    8.Receiver
    9.Display
    10.Soft key
    11.(POWER / CANCEL) key
    12.

    / / (XFER /CLR) key

    13./ (FUNC) key
    14.Microphone
    15.Charge contacts
    16.Strap holes
    17.Speaker

    Panasonic KX-TPA65

    Pos.Description
    1.Handset hook
    2.Ringer / Message indicator
    3.Display
    4.Soft keys (A/B/C)
    5.

    Navigator key

    6.(MESSAGE) key
    7.(FUNCTION) key
    8./ / (REDIAL) key
    9.

    / (MUTE) key

    10./ (VOL) key
    11./ (SP-PHONE) Speakerphone) key
    12./ (LINE) key
    13./ (TRANSFER /CLEAR) key
    14./ (HOLD) key
    15.

    / (CONF) key

    16./ (CANCEL) key
    17.Headset jack

    Please note that the phone key labels differ based on country. Please find two available models below.

    Two available models of the KX-HDV line

    null

    null

    Placing calls

    1. Press null.

    2. Dial the telephone number.

    3. Press null.

    Placing a call using the incoming call log

    1. Press null or null.

    2. Select the desired telephone number null or null, then press null.

    Usage of the phone book

    1. Press null or press null.

    2. Select the desired entry and press null.

    Placing a call using the outgoing call log

    If a call is received from a phone number stored in the phonebook, the number and name of the caller will be displayed in the call log.

    1. While in standby mode, press null or null.

    2. Press null or null to select an outgoing call record, and then press null.

    End a call

    1. To end a call pressnull.

    Usage of the speaker/phone key (handsfree)

    1. Toggle between Receiver mode and Hands-free mode during a conversation, press null. During a conversation using a headset, Hands-free mode does not work.

    Adjusting the Receiver/Speaker/Headset Volume

    1. During a conversation, press null or null to adjust the volume (Level 1).

    Incoming call

    If you receive a call, the ringer indicator illuminates.

    1. To answer an incoming call, press null.

    2. To end the call press null or return the mobile handset to the charger.

    Missed calls

    Missed calls are indicated on the mobile handset display (“Missed Calls”).

    - To access the missed calls list, press the softkey null.

    - You can then page through missed calls using null / null.

    In order to delete a single entry or all entries, as well as to save the entries, press null.

    Hold

    You can put a call on hold by holding the call at your extension.

    To hold the current call:

    Press null  during an external call, then press null. The active call is now placed on.

    To retrieve a call on hold at your extension:

    1. Press null.

    2. Press the dial key corresponding to the slowly flashing green DN key, or press null / null , to select a slowly flashing green DN key, and then press null.

    Call Waiting

    During a conversation, if a second call arrives, you will hear a call waiting tone. You can answer the second call by disconnecting or holding the current call.

    To disconnect the current call and then talk to the new party

    1. Press null, while hearing the call waiting tone.

    2. Press null.

    Toggle calls

    To hold the current call and then talk to the new party

    1. Press null, while hearing the call waiting tone.

    2. Press null.

    3. Press the dial key corresponding to the flashing green DN key, or press null or null, to select a flashing green DN key, and then press null.

    Three-party Conference

    During a conversation, you can add an additional party to your call and establish a conference call.

    Making a Conference Call

    1. Press null, and then press 5 ("Conference").

    2. Dial the party you want to add to the conversation, and then press null.

    3. After the called party answers, press null, and then press 5 ("Conference").

    Discharge a participant from a conference call

    During a conference, you can discharge other participants from the conference call. You can use this feature only when have started the conference yourself.

    1. Press the key null during the conference call.

    2. Press then the key null.

    3. Press the dial key or the key null or null, and then press null to select the DN key (flexible key) that corresponds to the party you want to disconnect.

    4. Press null.

    5. Press null.

    6. Press the dial key, or press null or null, nd then press null, to select the DN key (flexible key) that

    7. corresponds to the remaining party.

    Ending a Conference Call

    To go on-hook and end the conference call, press null.

    Attended call transfer

    You can transfer a call to another phone extension (internal or external).

    1. During an active call, press  null.

    2. Dial the party to whom you would like to transfer the call, then press null.

    3. Wait for the other party to answer, then announce the call.

    4. Press null.

    Unattended call transfer

    1. During an active call, press null.

    2. Dial the party to whom you would like to transfer the call without making an enquiry.

    3. Press null.

    Initial Set-Up

    When accessing the voice menu of your voicemail system for the first time, you should also set up your personal answering system.

    Please refer to the voicemail leaflet for detailed information.

    1. Dial *793 on your Panasonic mobile handset or press button null to access the voice menu of your voice mail system.

    2. Then select “0 Mailbox Options” to set up your voice mail.

    3. Now press:

    • „1“, to record a message in the event you are unavailable.

    • „2“, to record a message in the event if the hone is busy.

    • „3“, to record your name.

    • „4“, to record a temporary announcement.

    4. Now record your message and press “#” to end the recording.

    Accessing voicemail

    1. Dial *793 on your handset or

    2. Press null  or

    3. Dial the extension numnber, which is assigned to your mailbox (see administration portal).

    Where can you get help?

    You can use various sources for help concerning your issues. Please use them in the order suggested here:

    NFON AGZielstattstraße 36
    81379 München
    Tel.: + 49 89 45 3000
    www.nfon.com
    nfon.com‌At nfon.com under Service you can find an overview of all documentation, downloads, blogs and portals as well as help pages and further information.

    For any feedback to documentation, please contact redaktion@nfon.com

    portal.nfon.comThe home page of the service site contains various links to manuals, brief instructions, software downloads and templates. Please read these manuals thoroughly. They help you get the most out of your telephone system.
    support.nfon.com

    The NFON AG support website contains detailed FAQs with valuable information pertaining to your telephone system. You can always check the status of your support inquiries and respond to further inquiries.

    Support hotline for existing customers

    If neither the manuals nor the FAQs or other contents of the support website provide a solution, you can open a support ticket by phone.
    Our support staff is available Monday to Friday from 8:00 am to 6:00 pm at  +44 20 3740 6740 for UK and +49 800 63 66 555 for Germany.

    If neither the manuals nor the FAQs or other contents of the support website provide a solution, you can open a support ticket by phone.
    Our support staff is available Monday to Friday from 8:00 am to 6:00 pm at  +44 20 3740 6740 for UK and +49 800 63 66 555 for Germany.

    Please include at least the following items with your inquiry:

    • Your customer number, your name and a telephone number
    • A full description of the malfunction, error or question about operation
    • Specify the affected system component (e.g. for end devices the MAC address)
    • Specify when this incident occurred and the frequency
    • Please also specify which other support sources you have used thus far


    Outside our business hours, a central technical support hotline takes your request, opens the respective ticket and in emergency cases, alerts the on-call service.
    Operating and set-up support may be subject to a fee of up to 120.- € per hour depending on the respective contract terms. In this connection, services are billed by the minute.

    Support hotline
    for test customers

    Test customers are routed to a service hotline tailored to their specific needs. Our staff for this hotline is available Monday to Friday from 9 am to 5 pm at +44 20 3740 6740 for UK and +49 89 45 300 553 for Germany. Unfortunately, we are unable to provide support for test customers outside of these business hours.

    ‌‌Support for German customers:
    portal.nfon.com ~ support.nfon.com ~+49 800 63 66 555
    ‌‌Support for customers in the UK:

    portal.nfon.com ~ support.nfon.com ~ Hotline +44 20 3740 6740

    ‌‌Support for customers in Austria:
    portal.nfon.com ~ support.nfon.com ~ Hotline +43 2742 7 55 66-555
    ‌‌Support for customers in France:
    portal.nfon.com ~ support.nfon.com ~ Hotline +33 01 88 45 38 00
    Support for customers in Italy:
    portal.nfon.com ~ support.nfon.com ~ Hotline +39 02 99749 920
    Support for customers in the Netherlands:
    portal.nfon.com ~ support.nfon.com ~ Hotline +31 88 938 2444
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